Privacy Policy
Last updated: January 2025
1. Introduction
Voliciti Group Ventures Ltd ("we", "us", or "our") operates the My Direct Debits application (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
2. Information We Collect
We collect information you provide directly to us, including:
- Name and email address when you create an account
- Direct debit information you enter (company names, amounts, payment dates)
- Payment information when you upgrade to Premium (processed securely by Stripe)
- Feedback and communications you send to us
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Send you reminders about upcoming direct debits
- Process your transactions and manage your subscription
- Respond to your comments, questions, and provide customer service
- Send you technical notices and security alerts
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is encrypted in transit using TLS and at rest using industry-standard encryption.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. You can delete your account at any time from within the app, which will permanently remove all your data from our systems.
6. Third-Party Services
We use third-party services that may collect information about you:
- Stripe - for payment processing
- Brevo (Sendinblue) - for email communications
These services have their own privacy policies governing the use of your information.
7. Cookies and Tracking Technologies
We gather personal data through your engagement with us and our website, utilising cookies and similar technologies. Cookies are small text files placed on your device that help us provide and improve our service.
We use the following types of cookies:
- Essential cookies — required for the platform to function (e.g. authentication tokens)
- Analytics cookies — help us understand how users interact with the platform to improve the experience
- Third-party cookies — set by our service providers (Stripe, Brevo) for payment processing and email delivery
You can control cookies through your browser settings. Disabling essential cookies may affect the functionality of the service.
8. Do Not Sell or Share My Personal Information
Certain privacy regulations (including the California Consumer Privacy Act (CCPA), UK GDPR, and other applicable data protection laws) may classify the distribution of personal data for targeted advertising, based on your activities across various websites, as "sales," "sharing," or "targeted advertising."
We do not sell your personal information. We do not share your personal data with third-party advertisers for targeted advertising purposes. Your information is only shared with service providers (Stripe for payments, Brevo for transactional emails) strictly for the purpose of delivering our service to you.
Depending on your location, you may have the right to opt out of the sale or sharing of your personal data. As we do not engage in such practices, no opt-out action is required. However, if you have any concerns or wish to exercise any rights under applicable privacy regulations, you may contact us at info@mddreminder.uk.
If any changes to our practices occur in the future, we will update this policy and provide clear opt-out mechanisms in accordance with applicable laws.
9. Your Rights
Under applicable data protection laws (including UK GDPR, EU GDPR, and CCPA), you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (you can also delete your account directly within the app)
- Object to processing of your data
- Request data portability
- Opt out of the sale or sharing of personal information (where applicable)
- Not be discriminated against for exercising your privacy rights
To exercise any of these rights, please contact us at info@mddreminder.uk. We will respond to your request within 30 days.
10. Children's Privacy
Our Service is not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Voliciti Group Ventures Ltd
Email: info@mddreminder.uk
